Cce (Customer Care Executive)

6 days ago


Goa Velha, India MS JAMSONS ENTERPRISES Full time

Responsibilites: Customer Care II Problem Solving
- Managing incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
work from home// back officce job

**Job Types**: Full-time, Part-time, Regular / Permanent, Freelance, Internship
Contract length: 24 months
Part-time hours: 25 per week

**Salary**: ₹18,393.74 - ₹32,237.80 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Shift allowance

Ability to commute/relocate:

- Goa Velha, Goa: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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