Customer Service Representative

5 days ago

Ahmedabad, India Tripearltech Private Limited Full time

**Job Title**: Customer Support Executive
**Location**: Office Only

**Job Type**: Full-time

**Responsibilities**:

- To find fresh sales opportunities through outbound calls to potential clients to introduce the company’s products and services.
- To deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals.
- Develop and maintain a strong relationship with clients over the phone.
- Data Mining & Maintaining the database of customers on a regular basis.
- Manage and track leads and prospects in a CRM system Achieve daily, weekly, and monthly call targets.
- Provide excellent customer service and support to clients.
- Participating in Industrial Exhibitions, Events, and other publicity events.
- Attend training sessions and workshops to stay up to date on our products and services.

**Requirements**:

- Minimum of 2 years of experience in Tele-calling.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office and CRM systems.
- Ability to handle rejection and maintain a positive attitude.
- Prior experience in a similar role within the IT/Cloud Solutions industry is a plus.

Let me know in case of any queries.

**Salary**: ₹9,831.65 - ₹28,155.41 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Cold calling: 2 years (preferred)
- Customer support: 2 years (preferred)

**Speak with the employer**
+91 8160497493

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