Ticketing Executive

3 days ago

Patna, India Semona Optical Full time

Key Responsibilities:
1. Ticketing Operations:

- Handle the end-to-end ticketing process, including issuing, reissuing, and cancelling tickets.
- Ensure accuracy in ticket details, including names, dates, and destinations.
- Coordinate with airlines, hotels, and other travel partners to secure bookings and confirmations.

2. Customer Service:

- Provide exceptional customer service by addressing inquiries related to ticketing, flight schedules, and travel regulations.
- Resolve customer issues and complaints promptly and professionally.
- Assist customers with changes to their travel itineraries and handle rebooking when necessary.

3. Documentation:

- Maintain accurate and organized records of all ticketing transactions.
- Prepare and distribute necessary travel documents to customers.
- Ensure compliance with all relevant travel regulations and requirements.

4. Communication:

- Communicate effectively with customers, colleagues, and travel partners.
- Provide timely updates on changes in travel plans and relevant information to customers.
- Collaborate with the sales and marketing team to promote special offers and packages.

**Salary**: ₹25,000.00 - ₹45,790.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Patna, Bihar (required)

Ability to Relocate:

- Patna, Bihar: Relocate before starting work (required)

**Speak with the employer**
+91 9873261507

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