Team Member
3 days ago
**Team Member**
**Reporting to: Cafe Manager**
**KRA**:
**1. **Implement all SOPs
**2. **Ensure Sales and Profitability through excellent customer service
**3. **Drive sales through up and cross selling
**Knowledge, Skills ** Excellent communication skills
**& Abilities**: Ability to work in a Team
- Sales orientation
- Excellent customer handling skills
**Qualifications**: HM Graduate
- Graduate
**Exposure**:
**Duties & Operation**:
**Responsibilities**:
- Ensure guest comfort
- Order Taking & billing
- Handle the customer complaints
- Customer Service/ Follow ups
- Service Recovery
- Inventory management
- Maintain SOP checklist
- Asset & Equipment maintenance
- Maintain Reports
- Handle billing compliances
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹120,109.35 - ₹185,000.00 per year
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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