Service Desk Internship Training Female Only

5 days ago


Noida, India Akela Global Services and Solutions Pvt Ltd Full time

This is an internship oppurtuinity who are intersted in IT Service Desk Support.

USA and UK time zone.
- Promptly allocates calls as appropriate.
- Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions

Records incidents cataloging them by symptom and resolution
- Acts under guidance to record and track reliability data for your services
- Customer point of contact
- Coordination between Customer, Onsite Engineer and Internal Team

**Job Type**: Internship
Contract length: 6 months

**Salary**: ₹5,000.00 - ₹6,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- UK shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Willingness to travel:

- 25% (required)

**Speak with the employer**
+91 9810259053



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