Operations Expert

**Position**:
Trust and Agency Services (TAS) - (AVP)

**Position**

AVP

**Location**:
DIPL Bangalore / DIPL Pune

**Duties and Responsibilities**:
Trust & Agency Services (TAS) have over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world

TAS Operations support all types of transactions in the debt capital markets - from conventional to structured debt products, project finance, REITS and Islamic finance - and services for escrows, restructurings, exchanges, loan agency, depository receipts, structured finance and US Mortgage. This is a knowledge intensive role responsible for managing the Debt security lifecycle operations.

The role will require the individual to leverage a deep knowledge of the Debt Security domain working with department heads and engaging key stakeholders in projects and initiatives with a senior global reach.

The role has a number of key responsibilities:

- Regulatory Change and Reporting - Keeping informed of upcoming regulatory change affecting the Debt product and interpreting that change to understand the impact on operations as well as ensuring the operations team are well informed, understand and implement the changes.
- New Products/Business/Industry Initiatives - Working with the business as well as operations to understand the impact of new products or flows on the operational environment and assisting in the management of changes to ensure the business is managed with mínimal risk and manual processing
- Strategic Initiatives - Working with global stakeholders to identify, own and implement key strategic initiatives for the Debt platform. These may include opportunities to optimise the operating model, remodel the settlement flow to reduce external messaging charges or technology rationalisation.
- Productivity/Process Improvement - Working with support groups in India as well as operations to understand the reason for exceptions at a granular level and to drive process improvement as well as a list of required technology enhancements.
- Technology Enhancements - To work with the global team to identify, prepare business cases and assist in the prioritisation of changes to the various technology platforms
- Risk Management - Working with operations leveraging domain expertise to ensure that risk is managed in an optimal way identifying and removing legacy controls or processes
- Agent for Change
- Subject Matter Expertise

**Experience / Requirements**:

- 12+ years of experience in Investment banking
- Domain expertise on,

i. Debt product

ii. Asset Servicing

iii. Cash Payment Operation

iv. Depository Function

v. US Mortgage

vi. Depository Receipt

vii. Structured Finance

viii. Reconciliation
- 7+ years of People Management experience as the role will require managing teams across locations
- Debt security lifecycle from pre-issuance until maturity
- Identify correct document record by utilizing information like loan number, document date, borrower name and property address (Document Custody)
- Will have good relationships with external market participants which may include agent banks, messaging networks or technology providers
- Detailed understanding of the regulatory environment and upcoming changes
- Ability to work under pressure and communicate well, being accurate and concise, ability to deliver to tight and demanding deadlines
- Experience of working in a high volume environment with minimum supervision maintaining high motivation levels
- Flexible, hard working approach maintaining accuracy and structure, driving closure and completeness
- Will be expected to develop credibility and a good reputation with people across the globe
- Demonstrate integrity with data, colleagues and Stakeholders
- Must be a strong team player and motivator
- Must be able to demonstrate a strong Risk and Control mindset

**Professional and Personal Qualifications**:
University Degree or equivalent
Relevant experience with an Investment Bank or Financial Institution

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.