Admissions Officer

**Admissions Officer (US Operations), Delhi, India**

Reference number: JR244532

Location: Delhi, India

Working pattern: 9:30 a.m. - 6:00 p.m. (IST) (need to be flexible for coverage)

Contract Type: Permanent

Number of roles: 1

**Salary**: Competitive

We are looking for Admissions Officer (US Operations) to join our team.

Admissions serves as the frontline of our business, playing a crucial role in recruiting high-quality students worldwide for our esteemed university partners in the US. As an Admissions Officer (US Operations) you’ll be responsible for completing data audits for content management updates and updated student records. You’ll have a passion for data, possess a keen eye and detail for data and be excited to work in a dynamic and collaborative environment.

A detailed job description can be viewed Admissions Officer (US Operations).pdf

**Your Responsibilities**
- Monitor and update program information based on partner university updates
- Review and verify internal course data for accuracy against published website content
- Update student records daily in the CRM system
- Oversee integration feeds to ensure accurate data transmission
- Reconcile CRM data with university student records for consistency
- Generate and distribute daily and weekly student reports
- Process student decision letters on a daily basis
- Manage student deferral requests and processing
- Upload documents to shared document management systems
- Collaborate with Kaplan staff worldwide and university partner teams
- Take on additional responsibilities to support and enhance operational success as needed

**What we are looking for**
- A love for data
- A high level of autonomy to complete data audits daily
- Ability to work as part of a team
- Strong MS Excel skills including formulas
- Ability to prioritise and organise workload efficiently and effectively
- Confidence to liaise with all levels of management both internal and external
- Strong solution focus and positive attitude
- Very high level of accuracy and attention to detail
- Strong communication skills both verbally and in writing
- Ability to work efficiently across varied IT systems
- Experience of working in CRM systems
- Ability to work to agreed service level agreement timescale
- The opportunity to grow as part of a division in a successful multi-national education company

**What we do**

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

Kaplan Pathways, India Office, Delhi Following the parent company's footsteps and its model to grow worldwide, the Kaplan India office was established in India 15 years ago and had grown tremendously since its inception. It's added destinations, and teams across different functions and also houses some of the representatives of its partner universities. A team that is continuously growing and engaged The people make it a happy place to come back to and we are always looking for like-minded people to join us. We work hard, have each other's back, and believe in teamwork.

**What we offer**
- Contributory pension scheme
- Medical insurance for self dependent (company sponsored)
- 23 days holiday plus national holidays
- Working hours 37.5 per week ( Flexible based on role requirement)
- The opportunity to grow as part of a division in a successful multi-national education company

**How to apply**

**Application Support