Network Support Engineer-l1

2 weeks ago

Shirwal, India Matrix Business Machines Pvt Ltd Full time

Location
- Shirwal

Notice Period
- Immediate-1 5days

**Roles & Responsibilities-**
- Maintenance and troubleshooting of standard software packages.
- Microsoft OS, System Software, Installation and upgrades.
- Fault finding like MS-office / O 365 related issues resolution
- Maintaining Regular call Reports.
- Coordinate with Internal authorities/Department for IT solutions.
- Knowledge of Windows client and server OS troubleshooting
- L1 Support for network troubleshooting
- L1 Support for server standard roles
- Timely Suggestions to improve existing the IT infrastructure
- Maintain the asset list as per Customer Standard.
- Basic Troubleshooting of the internet lease line.
- Experience on server
- Firewall/Network security troubleshooting, installation and configuration.
- L1 Support for standard Backup solution.
- Hands on experience resolving hardware board level issues
- Configuring BIOS settings ,BIOS upgrades
- Troubleshooting computer peripherals, like printers and scanners issues
- Setting up new computer systems
- Knowledge of Networking
- Active Directory ( DORA Process, Group, Group Policy, User Access Control )
- Outlook (Installation, Configuration & troubleshooting | OST, PST, Backup).
- Asset Management
- Should be able to resolves issues related to Antivirus software

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Provident Fund

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Shirwal, Maharashtra (required)

Ability to Relocate:

- Shirwal, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9011001415

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