IT Application Owner

**IT Application Owner - AVP**:
**Job ID**:R0403149

**Full/Part-Time**:Full-time

**Regular/Temporary**:Regular

**Listed**:2025-09-09

**Location**:Pune

**Position Overview**:
**Job Title: IT Application Owner - AVP**

**Location: Pune, India**

**Role Description**
- At the “Service, Solutions and AI” Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customer’s needs and expectations. Our dedication extends to driving innovative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver ‘best in class’ solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting new benchmarks in the industry.
- Join us in our journey to redefine banking with AI and service solutions into the future.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- **Policy Compliance**: Ensure policy compliance and take ownership of projects necessary for compliance, such as security monitoring.
- **Technical Roadmap Management**: Manage the technical roadmap, including technology compliance, and estimate/budget capacity needs.
- **AI Risk Management**: Identify and proactively manage risks generated from AI usage in the bank, ensuring responsible AI practices are followed.
- **Define Non-Functional Requirements**: Ensure project teams incorporate non-functional requirements in their projects.
- **Validate Deliverables**: Validate deliverables for all projects/changes, such as test plans and analysis documents.
- **Audit Collaboration**: Work closely with Audit Teams to avoid delays or escalations related to non-compliance.
- **Infrastructure Responsibility**: Take responsibility for access and other infrastructure-related topics.
- **Stakeholder Engagement**: Engage and manage multiple stakeholders to ensure regulatory compliance, smooth operations, and a sound development lifecycle. This includes Business, Security, Development, Test (QA), IT Support, Finance, external Vendors, and Architecture.
- **Service Availability and Stability**: Be accountable for high service availability and stability, while managing projects for maintenance or enhancements.
- **DevOps Facilitation**: Facilitate a DevOps approach by setting up monitoring, configuring deployment-automation tools, preparing software packages, raising and implementing changes, and managing certificates and software licenses.
- **Technical Project Management**: Manage technical projects to maintain required service levels.
- **Go Live Transitions**: Contribute to Go Live transitions.
- **Capacity Management**: Follow up on infrastructure capacity management.

**Your skills and experience**
- **ITIL Framework**: Knowledge and certification in the ITIL framework.
- **IT Service Management and Cloud Technologies**: Experience in IT Service management processes and cloud technologies.
- **Educational Background**: A bachelor’s degree in computer science or equivalent.
- **Distributed Development Teams**: Experience working with distributed development teams - especially between Europe (Germany and Romania) and India - and familiarity with the Software Development Life Cycle (SDLC).
- **Communication Skills**: Excellent written and verbal communication skills at all levels, including senior management.
- **Audit and Compliance**: Experience with audit and compliance, AI/ML ethics & regulation, continuous integration, and DevOps tools.
- **Cloud Knowledge**: High-level knowledge of Cloud (IaaS, PaaS, SaaS) and the ability to work on tight deadlines.
- **DevOps Tools**: Skills in utilizing GitHub CI, Jenkins, TeamCity, Ansible, and experience building CI/CD pipelines.
- **Source Control and Monitoring Tools**: In-depth knowledge of source control (preferably GitHub, Bitbucket) and working knowledge of environment monitoring tools such as Prometheus, Grafana, Geneos, AppDynamics, and New Relic.
- **Infrastructure as Code**: Knowledge of Infrastructure as Code (Terraform), SQL, and relational databases.
- **Enterprise-Scale Development**: Basic exposure to delivering good quality code within enterprise-scale development and hands-on experience with cloud security and operations.
- **Financial Services**: Knowledge gained in Financial Services environments and practi