Receptionist

2 days ago

Lucknow Uttar Pradesh, India City Montessori School Full time

Lucknow
- Posted on May 7, 2025

**Position Overview**

A Receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and performing administrative tasks to ensure a welcoming and efficient office environment. This role involves providing customer service, directing inquiries, and maintaining a professional presence.

**Roles and Responsibilities**
- Answering the phone, taking messages and redirecting calls to respective Incharges/Staff in the campus/department.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide friendly and efficient service to all visitors and callers.
- Creating and maintaining updated documents and spreadsheets.
- Overseeing the sorting and distribution of incoming mails.
- Coordinating with staff/ students or visitors.
- Updating Incharges or staff on serious issues and queries of parents/stakeholders.
- Being cordial with Parents/ Visitors and assisting them on their requirements.
- Ability to manage the Front Desk of the Campus.

**Required Skills**:

- **Excellent communication skills**: Both verbal and written.
- **Customer service skills**: Ability to handle inquiries and resolve issues professionally
- **Multitasking and organizational skills**: Handle multiple tasks simultaneously and maintain a organized work flow.
- **Proficiency in Microsoft Office Suite**: Word, Excel, Outlook, etc.
- **Typing skills**: Accuracy and speed in typing and data entry.

**Qualifications**
- Graduation or Post Graduation in any field.
- Previous office experience, preferably in an educational environment.

**Perks and Benefits**
- We offer a competitive salary package, excellent working conditions, and opportunities for professional growth.
- If you are passionate about education and want to make a significant impact on the lives of learners, we encourage you to apply.

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