Hirning for Client Services

6 days ago

Noida, India Wikreate worldwide Private Limited Full time

**Job Description **-**Client Servicing Manager (Must be from Digital marketing background)**

**Location -** Noida

**Experience
- 1 to 5 yrs.**

**Notice Period
- Immediately or 15 days max**

**Job Brief -**

We are looking to employ an experienced client servicing Manager to handle all client's inquiries,

concerns, and complaints professionally. The client servicing Manager's responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals.

To be successful as a client servicing manager you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding client servicing Manager should demonstrate excellent communication, problem-solving, and customer service skills at all times.

**Role and Responsibilities**:

- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

**Skill Required -**

Should have an experienced 1 to 5

Must have an experienced team handling.

Good communication skills speak and write.

Digital marketing experience is must

**Job Types**: Full-time, Permanent

**Salary**: ₹250,000.00 - ₹500,000.00 per year

Schedule:

- Day shift

Application Question(s):

- How much experience do you in Client handling?
- Have you done Digital Marketing certification?

**Experience**:

- total work: 2 years (required)

Work Location: On the road

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