Process Executive

1 week ago


Edapally Kochi Kerala, India Covermatch Private Limited Full time

**Job Summary**:
Covermatch is looking for a motivated and detail-oriented Process Executive to join our Kochi office. The role involves handling client queries from the UAE, processing insurance quotes, and ensuring effective communication between clients and our internal teams. We welcome applicants who are fresh graduates with excellent communication skills and computer proficiency.

**Key Responsibilities**:

- Respond to client inquiries from the UAE regarding insurance products, policy details, and claims processes.
- Process and prepare insurance quotes accurately and efficiently.
- Collaborate with sales and technical teams to provide high-quality support to clients.
- Keep records of client interactions and follow up on pending inquiries.
- Identify and escalate priority issues when needed.

**Qualifications and Skills**:

- Bachelor’s degree in any discipline (freshers welcome to apply).
- Strong communication skills in English; proficiency in Arabic is an added advantage.
- Proficiency in computer skills, including MS Office; familiarity with CRM systems is a plus.
- Customer-oriented, with the ability to work effectively in a fast-paced environment.

**What We Offer**:

- Competitive salary and benefits package.
- The opportunity to work in an innovative and growing insurtech company.
- Professional growth and development opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Education**:

- Bachelor's (preferred)

Work Location: In person


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