Avp - Resilience Technology and Cyber Quality Assurance Support

**Date live**:
07/10/2025
**Business Area**:
Global Security
**Area of Expertise**:
Risk and Quantitative Analytics
**Contract**:
Permanent
**Reference Code**:
JR-0000049552
Join us as a Resilience Technology and Cyber Quality Assurance Support at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.
To be successful as a Resilience Technology and Cyber Quality Assurance Support you should have experience with:
Strong problem-solving skills - Ability to structure ambiguous problems into actionable tasks related to testing and mobilize diverse teams to achieve desired outcomes.
Understanding of various Technology and Cyber Testing controls and proven ability to align Post Test Reports with regulatory expectations and resilience framework.
Testing Support and Execution Experience - Proven experience in resilience testing, business continuity, disaster recovery, or operational risk management. Supported resilience testing for critical services, experience in writing post exercise reports.
Communication Skills - Ability to convey complex ideas clearly and concisely, Excellent verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences
**Strong Eye for Details**: Ability to identify inconsistencies, errors or missing information and communicate necessary corrections.
Strong Analytical and Problem-Solving skills - Ability to analyse Quality Assurance outcomes, identify gaps, and provide actionable insights for improvements. Experience in conducting trend analysis, implemented process efficiency solutions and reduced errors.
Effective Communication and Stakeholder Collaboration - Strong interpersonal skills to liaise with VP test leads, senior executives, and technical teams. Facilitated stakeholder engagement and examples of cross functional alignment or collaboration
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in Pune.
Purpose of the role
To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market.
Accountabilities
Socialisation and implementation of the resilience strategy and underpinning framework across the firm (e.g. SMRs and delegates, business / function resilience role owners and all colleagues), ensuring complaince to the standard and controls.
Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market.
Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements.
Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds.
Communication of the firm’s / business’ resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums and business stakeholders.
Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage to demonstrate Important Business Services’ ability to recover within impact tolerance for a severe but plausible scenario.
Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process).
Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape.
Mitigation of the impact of unexpected incidents by identifying, responding to and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues and clients of the bank.
Documentation and analysis of past prioritised incident details, the steps to resolution and the lesson