Av Coordinator

4 hours ago

Pune, India KINLY Full time

**Main Purpose of Position**

The Media Service coordinator team have a dual role of on-site interface and link between the on and off site-based support teams/clients and provide a managed AV/VC booking/support service. Individuals will be trained and deliver each service in accordance with the team Rota. The role will also include an onsite point of contact to receive, handle and process user’s queries, requests & complaints and a proactive management of all reported requests.

**Main responsibilities**
- Responsible for providing Media Services coordinator support between 07:00 & 19:00.
- Accurately record and deal with requests and queries made to Media Services.
- Manage the Media Services mailbox.
- Provide a video conference room booking service and be fully conversant with the Condeco Resource Booking, AV & VC booking procedures.
- Schedule, test, connect and monitor video conferences on the Codian video conference bridge.
- Monitor the video conference MXM gatekeeper and respond to system changes/alerts.
- Carry out first lines support & trouble shooting/real time diagnostic activities.
- Act as a primary contact for adhoc AV requests and be an excellent link between the clients and the Media Services technicians.
- Identify the different levels of support with emphasis on Senior Management (VIP’s).
- Report all service shortcomings affecting the Media Service Helpdesk to the appropriate Manager.
- Maintain personal awareness of procedures relevant to Media Services, ensuring that changes are bought to the attention of the process owner.
- Deliver a high standard of service in accordance with the SLA’s for Media Services.
- Deal with day to day administrative duties and any adhoc duties assigned by the Media Services Operations Manager.
- Continuously review Media Service procedures for improvements/modifications.
- Be fully conversant with H&S and First Aid procedures within 1CP
- To ensure mandatory compliance with information security policies, standards and procedures.
- An overall understanding of Service First and JTMS is preferable

  • AV Coordinator

    2 weeks ago

    Pune, Maharashtra, India Kinly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: AV CoordinatorLocation: Pune, India (based on client site 5 days per week)Salary: Negotiable (Dependent on experience), plus company benefitsHours: Monday - Friday - India Night Shift; 40 hours a week; covering 7am - 7pm US (Nashville) time zone(should be open to working weekends as necessary against compensatory off days during the working week)Kinly...

  • AV Coordinator

    3 weeks ago

    Pune, India Kinly Full time

    Role: AV Coordinator Location: Pune, India (based on client site 5 days per week) Salary: Negotiable (Dependent on experience), plus company benefits Hours: Monday - Friday - India Night Shift; 40 hours a week; covering 7am - 7pm US (Nashville) time zone (should be open to working weekends as necessary against compensatory off days during the...

  • AV Coordinator

    2 weeks ago

    Pune, Maharashtra, India Kinly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: AV Coordinator Location: Pune, India (based on client site 5 days per week) Salary: Negotiable (Dependent on experience), plus company benefits Hours: Monday - Friday - India Night Shift; 40 hours a week; covering 7am - 7pm US (Nashville) time zone (should be open to working weekends as necessary against compensatory off days during the working...

  • AV Technician

    2 weeks ago

    Pune, India Power Bridge Full time

    Job Description Job Summary: We are seeking a skilled and detail-oriented AV Technician to join our team. The successful candidate will play a crucial role in the installation, maintenance, and troubleshooting of audiovisual systems. This role requires a passion for technology, strong technical skills, and a commitment to delivering exceptional AV...

  • AV Technician

    3 weeks ago

    Pune, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    We are currently seeking a skilled and detail-oriented AV Technician to join our team. The successful candidate will play a crucial role in the installation, maintenance, and troubleshooting of audiovisual systems. If you have a passion for technology, excellent technical skills, and a commitment to delivering exceptional AV experiences, we invite you to...

  • AV Project Engineer

    2 weeks ago

    Pune, India Power Bridge Full time

    Job Description Job Summary: We are seeking a dedicated and experienced AV Project Engineer to join our team. The successful candidate will oversee the execution of audiovisual projects, ensuring timely delivery, high-quality standards, and client satisfaction. If you have a strong technical background, project management expertise, and a passion for...

  • Av Programmer

    2 days ago

    Pune, Maharashtra, India Client of Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Company is ranked one of the fastest growing web design and development company in India, with 3900+ successfully delivered projects across United States, UK, UAE, Canada and other countries. Over 95% of client retention rate demonstrates their level of services and client...

  • Av Technician

    4 hours ago

    Pune, Maharashtra, India Kinly Full time

    **ROLE SUMMARY** The AV Technician’s prime function is to provide operational support to customers for all aspects of audio visual, video conference, digital signage and presentation technologies used. The position involves a high degree of exposure, working sometimes with executive management and managing directors of the Bank to provide the services...

  • Business Development Manager

    1 day ago

    Mumbai, Navi Mumbai, Pune, India Bluescope Av Technologies Full time ₹ 35,00,000 - ₹ 55,00,000 per year

    Position BDM – Sales & MarketingLocation: Mumbai – Marol, Andheri E, & Pune – Sadashiv PethCompany: Bluescope AV Technologies Pvt. Ltd.Division: FireRID.Web : Compensation: 3.5 LPA - 5.5 LPA (Annual CTC) – It will be increase as per right candidate experience and knowledgeRequirement: Min 3-5+ years of experience in sales of fire safety products....

  • Service Coordinator

    2 weeks ago

    Pune, Maharashtra, India Conference Technologies, Inc. Full time

    CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. **So, what are we looking for?** We are looking for a Service Coordinator for our Pune location whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer...