Customer Service Associate- International Bpo

4 days ago

Shimla, India KVMS Full time

Job description

**KV Marketing Solutions** is looking for experienced and dynamic **Tele-Sales/Customer Service **Representatives

**International Logistic Process**

**Excellent Communication Skills Required**

**Lucrative Incentives (Sales only)**

**Training will be provided**

**5 Days working**

**Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Requirements**:

- Proven experience in a sales/customer service role
- Proven track record of successfully meeting sales quota over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Shimla, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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