Artificial Intelligence

2 days ago

Mohali Punjab, India CrunkMart Pvt Ltd Full time

**Shift Timing**:
Night Shift (e.g., 6:00 PM - 3:00 AM IST or as per business needs)

**Position Overview**:
We are looking for a highly intelligent and tech-savvy **Communication Data Analyst** to join our night shift operations. This role is ideal for someone with strong analytical thinking, excellent communication skills, and a working knowledge of AI tools, data platforms, and modern technologies.

You will be responsible for monitoring, analyzing, and reporting on communication data to drive actionable insights and support strategic decisions. A background in tech, a passion for automation, and familiarity with AI-powered tools are key to thriving in this role.

**Roles and Responsibilities**:

- Generate daily, weekly, and monthly analytical reports for internal teams and leadership.
- Use AI tools and dashboards to automate repetitive tasks and enhance data reporting.
- Collaborate with cross-functional teams (Support, Operations, Tech) to support data-driven decisions.
- Assist in setting up, managing, and optimizing communication workflows using tech platforms.
- Identify process improvement opportunities through data insights and suggest automation where possible.
- Maintain documentation related to data processes, tools used, and findings.
- **Experience**:

- 1-2 years in data analysis, communication analytics, or a tech-support/tech-ops role.
- **Technical Skills**:

- Strong proficiency in Excel/Google Sheets and data visualization tools (e.g., Power BI, Tableau).
- Familiarity with AI tools (ChatGPT, data analysis bots, automation platforms).
- Basic knowledge of programming or scripting (Python, SQL - bonus but not required).
- Comfortable working with large datasets and digital communication tools (e.g., Slack, Intercom, CRM systems).
- **Soft Skills**:

- Excellent written and verbal communication.
- Analytical mindset with problem-solving ability.
- Self-driven, proactive, and comfortable working independently at night.
- Detail-oriented and organized.
- **Education**:

- Bachelor’s degree in Technology, Data Analytics, Communications, or a related field (or equivalent practical experience).
- **Other Requirements**:

- Must be available for full-time night shift work.
- Ability to adapt to evolving tools and fast-paced environments.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Work Location: In person

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