Servicenow -itam

**ITAM - Software Engineer **.

**Presales (30%)**:

- Consultants will be responsible for delivering (and planning) pre-sales presentations; based on an understanding of assets hardware and software service design, service delivery, advisory and license consulting services for software and hardware asset management to our range of customers.
- Assist in sales activities including customer demos, RFPs, and other related initiatives o Demonstrations of the product, both standard and customized based on need, to prospective and existing customers o Staying current on ServiceNow product developments/releases to a level required for demo and POC/POV.
- Responsible for understanding business and technical problems addressed by the products including business drivers and use cases etc.
- **Delivery (70%)**:
Interpret software license agreements and identify rules, obligations, and product metrics to ensure compliance with software license Understand general software Product Use Rights and contractual entitlement requirements for software products and publishers o Understand the general lifecycle of different types of Hardware Asset.
- Collect, cleanse, and normalize software and hardware discovery and inventory information.
- Establish and maintain regular license management processes to review License Position Reports.
- Maintain regular Hardware Asset Inventory reports to ensure inventory coverage remains high.
- Assist business and technical teams by monitoring and ensuring contract compliance.
- Analyse consumption history and trends to understand and support discussion with stakeholders regarding future demand.
- Communicate regularly with stakeholders to verify future anticipated demand for software and hardware, translate this into budgeting/forecasting guidance for the affected software programs.
- Conduct regular analysis of actual consumption of pre-purchased inventories to deployment plans o Interact with stakeholders as a promoter for Software & Hardware Asset Management compliance processes and procedures.
- Leading or supporting Advisory, Project and/or BAU activities.
- Consulting services to support in ServiceNow SAM and HAM implementation, documentation, configuration, and other related services delivery activities.
- Provide guidance on best practices, solution architecture and roadmap