Property Supervisor

**Key Responsibilities**:
**1. Guest Experience & Hospitality**:

- Ensure guests receive exceptional service and have an enjoyable stay.
- Address guest concerns, special requests, and feedback in a timely and professional manner.
- Maintain a friendly and approachable demeanor while interacting with guests.
- Oversee room service, housekeeping, and concierge operations, ensuring the highest standards of cleanliness and service.

**2. Property Maintenance & Upkeep**:

- Supervise daily maintenance activities and ensure that the property is well-maintained and clean.
- Coordinate with housekeeping and maintenance staff to address any property repairs, issues, or improvements.
- Monitor and ensure the proper functioning of all hotel facilities (rooms, lobby, common areas, etc.).
- Implement preventive maintenance schedules for all hotel equipment and fixtures.

**3. Operations & Administration**:

- Oversee daily operations of the hotel, ensuring smooth check-ins/check-outs and operational efficiency.
- Maintain and review room occupancy records, bookings, and reservations.
- Assist in managing the hotel’s inventory, ensuring that supplies are stocked and properly stored.
- Ensure adherence to hotel policies, safety standards, and local regulations.

**4. Financial Oversight**:

- Assist in preparing reports on financial performance and operational efficiency.
- Help manage guest billing, invoicing, and payments, ensuring accuracy and timely processing.
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- **Education**: A degree in Hospitality Management is required.
- **Experience**: Minimum of 2-3 years of experience in hotel management or a similar supervisory role, preferably in a boutique or small-scale property.
- **Skills**:

- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to work under pressure and handle challenging situations with poise.
- **Languages**: Proficiency in English and Hindi is required.

**Working Conditions**:

- Location: 9-room boutique hotel in the scenic area of Manali.
- Hours: 12 hrs. with Break Shift, including weekends and holidays as needed.
- The property may have seasonal variations in guest traffic, requiring adaptable work schedules.

**Compensation & Benefits**:
Competitive salary based on experience, with additional benefits such as accommodation, meals during shifts, and opportunities for professional growth and training.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

**Education**:

- Bachelor's (required)

**Experience**:

- Property Supervisor: 3 years (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 28/08/2025