Tele Caller Executive

1 week ago

Ernakulam, India SIB Operations and Services Limited Full time

Role: Tele Caller Executive
- Location: Ernakulam

**Requirements**:

- **Minimum 1 year experience** in relevant field is preferred.
- Freshers may also apply.
- **Language proficiency**: English, Malayalam
- **Communication**: Excellent verbal communication; a good listener; willing to serve customer.

**Responsibilities**:

- Answering calls and resolving queries about products
- Lead conversion - pre-approved loan products
- Collection of lead data from existing or potential customers on Products other than pre-approved loans.
- Conveying verbal acknowledgments of offers to Sales group for closing the leads.
- Keep up quality service by adhering to organizational guidelines.
- Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts.
- Obtaining customer feed-back and handling queries & complaints, if any

***

**Schedule**:

- Day shift

**Salary**: Up to ₹15,400.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

Work Location: In person

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