Tellecaller
1 week ago
1. **Front Desk Operations**:
- Greet and welcome patients in a friendly and professional manner.
- Answer phone calls and respond to inquiries about services, appointments, and clinic policies.
2. **Appointment Management**:
- Schedule and confirm patient appointments, ensuring efficient use of time and resources.
- Manage the clinic’s appointment calendar and notify staff of any changes or updates.
3. **Patient Interaction**:
- Collect and verify patient information and medical history.
- Assist patients with completing forms and provide information on treatment options.
4. **Administrative Support**:
- Maintain patient records, ensuring confidentiality and compliance with regulations.
- Process payments and manage billing inquiries.
- Order office supplies and manage inventory as needed.
5. **Collaboration**:
- Work closely with clinical staff to ensure seamless patient care.
- Communicate effectively with team members regarding patient needs and schedules.
6. **Customer Service**:
- Address patient concerns and feedback, escalating issues to management as necessary.
- Provide information on post-treatment care and follow-up appointments.
**Qualifications**:
- High school diploma or equivalent (Associate’s degree or relevant certification preferred).
- Previous experience in a receptionist or customer service role, preferably in a healthcare or aesthetic setting.
- Strong communication and interpersonal skills.
- Proficient in using office software and clinic management systems.
- Ability to multitask and work in a fast-paced environment.
**Working Conditions**:
- Full-time position with potential for flexible hours, including evenings and weekends.
- A professional, clean, and inviting work environment.
Contact: 9080966163
Pay: ₹15,000.00 - ₹22,000.00 per month
Schedule:
- Morning shift
- Weekend availability
Supplemental Pay:
- Commission pay
Ability to commute/relocate:
- Chennai District, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Should have experience in Call Handling
**Education**:
- Bachelor's (required)
Work Location: In person
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