SAP Cs

3 days ago

Pune Maharashtra, India Elfonze Technologies Full time

**Job Information**:
Industry
- IT ServicesCity
- Pune CityState/Province
- MaharashtraCountry
- IndiaZip/Postal Code
- 411001- End to end completion of user stories from epic stage to final handover to Application Managed Support (AMS).
- Analysis, evaluation, and support of SAP S/4 HANA Release upgrades.
- Troubleshooting and resolution of helpdesk tickets escalated to Level 3 (expert mode) support.
- Regular maintenance of training documentation used for handover to Support
- Analysis and evaluation of features within each upgrade and provide recommendation.
- Testing and resolution of upgrade related fixesSkills Knowledge and Expertise
- Working knowledge of SAP Sales & Distribution, Materials Management & Financial accounting (Cloud or ECC).
- Functional experience in multiple spectrums of Customer service: Service Management, inhouse repair, Field service, Warranty process.
- Proven template rollout and support experience.
- Familiar with Agile and Scrum working methods.
- Sound interpersonal and communication skills.
- Able to work independently but remains a team player.
- Knowledge of integrations between Hybris Cloud for Service and S/4 HANA Cloud an advantage.
- Familiar with Fiori User Interface advantageous.

**Qualifications**:
B.E or B.Tech

Additional information

5-8 yrs experience in SAP CS

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