Back Office Operations Rep-1
1 day ago
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
**What You'll Bring**:
- Maintains a consistent high level of knowledge regarding T&E products, services, and tools.
- Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work.
- Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.
- Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers.
Performs other duties as assigned.
**Impact You'll Make**:
**Knowledge, skills and abilities (KSA’s)**:
- 1-3 years of experience in an operations job role or customer care/support job role.
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
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