Customer Care Executive

7 days ago

Sultans Battery, India Happy 7 Days Hypermarket LLP Full time

The duties of customer care staff typically include:
1. Greeting Customers: Welcoming customers warmly and ensuring a positive experience.

2. Handling Inquiries: Addressing customer questions about products, services, and store policies.

3. Resolving Issues: Managing complaints and finding solutions promptly to ensure customer satisfaction.

4. Processing Returns and Exchanges: Assisting with product returns, refunds, and exchanges according to company policies.

5. Providing Product Information: Guiding customers to the right departments and offering product recommendations.

6. Managing Customer Feedback: Collecting and reporting feedback to improve services.

7. Coordinating with Other Departments: Working with billing, inventory, and sales teams to m

**Job Types**: Full-time, Permanent

Pay: ₹9,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Night shift

Work Location: In person

**Speak with the employer**
+91 9562629299

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