Associate - Payroll Services

**Our story**

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

**Our Values**:
**Champion People **- be empathetic and help create a place where everyone belongs.

**Grow with purpose - **Be inspired by our higher calling of improving lives.

**Be Alight - **act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

**THE ROLE**
- To process payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
- To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries.
- Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.
- To proactively seek learning opportunities to develop and maintain good knowledge of Alight systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.

**RESPONSIBILITIES**

Production
- Responsible for processing payrolls and HR tasks and meeting targets given for the same
- Responsible for first level verification of data
- Responsible for Timely Escalation Of Production Related Issues
- Responsible For Maintaining Accuracy
- Cascading updates to Process Related Reports and Documents

Compliances
- Following ISMS Compliance of the Team
- Adhering To Company Policies, Rules and Regulations
- Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
- Adhering to Work Timings, Leave Schedules

**REQUIREMENTS**
- Graduate from any stream / Diploma Holder
- PC Literacy - Word and Excel (Basic Level)
- Good technical knowledge of payroll and payroll systems
- Commerce background
- Track record of face to face, telephone and written contact with customers
- Good communication skills
- Commitment to achieve deadlines
- Learning Attitude

**Flexible Working**

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

**Benefits**

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

**Our commitment to Diversity and Inclusion**

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

**Diversity Policy Statement**

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

**Authorization to work in the Employing Country**

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of