Project & Operations Coordinator

**Job Opening: Project & Operations Coordinator**

**Location**: Sovabazar, Kolkata (Full-Time, In-Person)
**Organization**: Institute of NeuroDevelopment (IND)

**About IND**

The **Institute of NeuroDevelopment (IND)** is a pioneering center focused on empowering families of neurodivergent children—especially those with Autism, ADHD, and developmental delays—through structured, parent-led, play-based intervention models. Our work is highly process-driven, results-oriented, and grounded in clarity, compassion, and accountability. We are expanding our backend team to ensure operational excellence at scale.

**Role Overview**

We are looking for a **Project & Operations Coordinator** who will function as a **process executor and systems enabler** within IND. This individual will take high-level ideas or programmes and systematically break them into checklists, timelines, responsibilities, and delivery processes. They will follow up on implementation with various team members, ensure outputs match defined process standards, and audit documentation for accuracy and completeness.

**Key Responsibilities (KRA)**

1. **Project Breakdown & Documentation**
- Convert broad programme structures into step-by-step workflows
- Create internal documentation: SOPs, timelines, checklists, templates
- Maintain clear version control and accessibility of documents

2. **Team Coordination & Follow-Through**
- Communicate with various stakeholders (content team, therapists, tech, marketing, etc.) to ensure task clarity
- Follow up on individual responsibilities, flag delays or confusion early
- Ensure tasks are completed within timelines and as per specifications

3. **Process Auditing & Quality Control**
- Audit task completion against assigned checklists and process flows
- Identify deviations from standards and report or initiate correction
- Help streamline repetitive tasks through templatisation and automation

4. **Delivery Monitoring**
- Track progress on active projects using simple project management tools
- Provide regular updates to leadership and flag critical risks
- Close projects with documentation of learnings, process notes, and outcomes

**Who This Role Is Ideal For**
- 1-3 years of experience in **operations, project coordination, or backend execution**:

- Strong documentation, checklisting, and process-thinking abilities
- Proficient in **Google Workspace, Microsoft Excel, or project tools like Trello/Asana**:

- Fluent in English (Bengali/Hindi is a bonus for internal coordination)
- Detail-oriented, disciplined, and proactive
- Comfortable working in a **fast-paced, mission-driven environment**:

- Background in **education, healthcare, consulting, or nonprofit operations** is a plus

**Growth & Opportunities at IND**
- Opportunity to grow into roles such as **Project Manager**, **Systems Head**, or **Quality Controller**:

- Work closely with leadership on meaningful, impact-led programmes
- Learn implementation design in a real-world, transformation-focused ecosystem
- Be part of a respected, national-level movement for child and parent empowerment

**Job Details**
- **Type**: Full-Time (Offline)
- **Location**: Sovabazar, Kolkata
- **Work Days**: 6 days/week, 9 am to 6 pm
- **Compensation**: Based on experience and capability; performance-based growth assured

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Current CTC. Expected CTC.

**Experience**:

- working with computers: 2 years (required)
- Communication skills: 1 year (preferred)
- operations, project coordination, or backend execution: 2 years (required)

**Language**:

- Bengali (required)
- English (preferred)

Work Location: In person