Customer Service Representative

24 hours ago

Ludhiana, India Medi Transcare Pvt. Ltd. Full time

**CSR- Customer Service Representative**

**Job description / KRAs**:

- Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
- Responsible for collecting field level data as required
- Responsible for identifying customer needs and closing sales calls to achieve territory targets
- Ability to drive market creation initiatives under the guidance of company account manager
- Responsible for maintaining effective distribution management

**Education**:
Minimum qualification: Graduation (science, pharmacy background preferred)

**Required experience**:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred

**Mandatory skills**:

- Self motivated
- Good Communication Skills
- Core Selling Skills
- Good Customer Relationship Management Skills

**Desired skills**:

- Basic internet skills
- Ready to work in Operating Theatre environment
- Exposure to healthcare business

**Job Types**: Permanent, Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- medical devices and surgical sales: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: On the road

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