Help Desk

2 weeks ago


Telibandha Raipur Chhattisgarh, India MAGNETO THE MALL (Avinash Group) Full time

Ø visitor books available at help desk & take the feedback of customers for comments/feedback.

Ø Ensure wheel chair available for handicap, note down particulars.

Ø PVR movie programs to be available on help desk & guide the customers accordingly.

Ø Deal with customers politely & gently; in case of misbehavior by visitor, inform to Duty Manager /GM immediately.

Ø Must know complete layout of mall; guide the customers accordingly.

Ø Party programs in conclave / Food Court/ TDS must be known &, guide the guests to venue.

Ø Pre-aware (24 hours before) the management in case of leave & inform to relieving help desk staff before leave.

Ø Weekly off and reliefs to be co - ordinated.

Ø Bring to the notice of Duty Manager if anything wrong/unusual is observed at mall.
- Shoplifting
- Theft
- Threat calls

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Shift:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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