Customer Service Executive

Job Family Descriptor Manage all tax related activities - including tax planning, tax compliance support and monitoring, transfer pricing, tax litigation, internal customer support, regulatory support - for the organization and its various subsidiaries across the globe. Devise long term tax strategies for the organization and implement them in a cost efficient manner to ensure tax certainties and minimize risk exposure. Ensure timely and correct payment of Indirect and Direct Tax, filing of direct and indirect tax returns, WHT regulations compliance in the respective entities and taking credit of the same against the Tax liabilities in the respective entities. Plan and review the assessments/audits of tax-liability by the tax authorities in the respective countries. Study, examine and advise w.r.t tax implications of strategic/expansion decisions and new projects of company. Present periodic reports related to tax planning and strategy review to senior management. Develop efficient transaction /contract structures in deals through finance due diligence and assessment of tax benefits. Identify and drive specific initiatives towards long term tax optimization; Ensure compliance around Global Tax accounting in India GAAP and US GAAP including disclosure requirements; Identify systemic issues resulting in errors in accounting and tax computations; Interact with FRandC where required; Train functional teams on compliance of tax related policies and procedures; Review all the filings to be made with various tax authorities and to check and monitor for compliance. Devise transfer pricing policy for the group and review with critical stakeholders. Compute transfer pricing periodically and analyze causes for deviations, if any; Plan and monitor filing of appeals before the Appellate Authority and review preparation of factual aspects. Participate in transfer pricing audit assessments in the geography; Enter into advance pricing arrangements (APAs) in countries where such regulations exist. Support and advice around tax related aspects to internal customers viz., sales, billing and collections, product etc. Present reports around tax structuring and related rationale to international boards as per requirements. Broad outline of the Role Conducts activities such as preliminary research, analytics and documentation. Seeks the approriate level of guidance and advice to ensure delivery of quality outcomes.

Operational role which is responsible for delivering results that have direct impact on the achievement of results within the job area.
Works under direct supervision
Actively acquires more skills, techniques, operating practices, knowledge of abstract concepts in order to progress towards full in the field of specialisation.
Has skills and knowledge that will allow them to adapt to effecively deal with unfamiliar issues, challenges problems within their field of specialisation.

**Education**: Graduate

**Experience**: 6-9 years Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills