Wfm Tl
3 days ago
Minimum 1-2 years of work experience in the contact centre planning environment.
Graduate in Maths /Statistics/Economics or planning management is a Plus
Advanced level expertise in MS Excel and MS PowerPoint
Must be a self-starter who requires mínimal supervision, with excellent problem-solving skills
Understanding of Forecasting/Scheduling/Capacity Planning principles is Required
Understanding of WFM functioning and deliverables
Good analytical skills for MIS, number-crunching & reporting to internal & external customers.
Good verbal & written communication skills
Proactive decision-making skills
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹450,000.00 - ₹500,000.00 per year
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- WFM (TL): 1 year (preferred)
**Speak with the employer**
+91 08618208176
