Wfm Tl

7 hours ago

Mohali, India NETRTECH SOLLUTIONS Full time

Minimum 1-2 years of work experience in the contact centre planning environment.
Graduate in Maths /Statistics/Economics or planning management is a Plus
Advanced level expertise in MS Excel and MS PowerPoint
Must be a self-starter who requires mínimal supervision, with excellent problem-solving skills
Understanding of Forecasting/Scheduling/Capacity Planning principles is Required
Understanding of WFM functioning and deliverables
Good analytical skills for MIS, number-crunching & reporting to internal & external customers.
Good verbal & written communication skills
Proactive decision-making skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹450,000.00 - ₹500,000.00 per year

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- WFM (TL): 1 year (preferred)

**Speak with the employer**
+91 08618208176

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