E-commerce Executive

**Company Description**

N&J is a premier fashion e-commerce platform established in 2020. Located in Surat, the company is committed to quality and service excellence. The brand is synonymous with premium menswear, high quality fabrics, and the latest trends. N&J aims to deliver a seamless online shopping experience for its customers.

**Job Description: E-commerce Executive (Flipkart, Amazon, Myntra)**

**Position**: E-commerce Executive

**Location**: Surat

**Department**: E-commerce

**Role Summary**:
The E-commerce Executive will be responsible for managing and optimizing the company’s presence and performance on e-commerce platforms like Flipkart, Amazon, and Myntra. The role involves coordinating with internal and external stakeholders to ensure seamless operations, efficient inventory management, promotional activities, and achieving sales targets.

**Key Responsibilities**:
**1. Marketplace Management**:

- Set up, manage, and optimize product listings on Flipkart, Amazon, and Myntra.
- Monitor and manage the pricing, promotions, and product visibility across platforms.
- Ensure compliance with platform guidelines and policies.

**2. Inventory & Order Management**:

- Maintain updated stock levels and prevent stockouts or overstocking.
- Coordinate with the warehouse and logistics teams to ensure timely order fulfillment.
- Track and resolve discrepancies in inventory and shipments.

**3. Sales & Performance Analysis**:

- Monitor daily sales performance and key metrics such as GMV, conversion rates, and ROI.
- Identify trends and insights to improve product performance and maximize revenue.
- Analyze competition data and adapt pricing and promotional strategies accordingly.

**4. Campaign & Promotion Management**:

- Plan and execute campaigns such as discounts, offers, and seasonal sales.
- Collaborate with the design and marketing teams to create platform-specific banners and A+ content.
- Optimize campaigns using PPC (Pay-Per-Click) strategies for sponsored ads on Amazon and Flipkart.

**5. Customer Experience**:

- Address and resolve customer queries and concerns in coordination with customer service teams.
- Manage product reviews and ratings to maintain a positive brand image.
- Identify and implement strategies to improve customer satisfaction and retention.

**6. Reporting & Coordination**:

- Prepare regular reports on platform performance, sales trends, and ad campaign effectiveness.
- Collaborate with internal teams like marketing, logistics, and product teams to ensure smooth operations.
- Stay updated on the latest trends and policies of the e-commerce platforms.

**Required Skills & Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, or a related field.
- **Experience**: 1-3 years of experience in e-commerce operations, preferably with Flipkart, Amazon, or Myntra.
- Strong understanding of e-commerce platform policies and best practices.
- Proficiency in Excel/Google Sheets for data analysis and reporting.
- Experience with PPC campaign tools (e.g., Amazon Advertising Console) is a plus.
- Excellent communication and organizational skills.
- Ability to multitask and work under tight deadlines.

**Key Competencies**:

- Analytical mindset with attention to detail.
- Strong problem-solving and decision-making skills.
- Team player with a proactive approach.
- Knowledge of SEO and keyword optimization for product listings.

**Job Types**: Full-time, Permanent

Pay: ₹8,826.15 - ₹31,870.08 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person