Associate - Cybersecurity Awareness

The Business Management Associate job is responsible for providing strategic support for the assigned business area. Under mínimal supervision, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being a point of contact for leaders in the execution of business management tasks.

Key Responsibilities and Duties
- Generates complex metrics and drafts and reviews reports in assigned functional business area to inform decisions on tactical issues that impact the business.
- Implements policies and procedures in support of the business area strategy.
- Implements process improvements in the assigned business area.
- Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
- Supports business management projects by documenting risks, issues and action items.
- Drives meeting planning in support of business projects and objectives.

Educational Requirements
- University (Degree) Preferred

Work Experience
- 3+ Years Required; 5+ Years Preferred

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

7IC

The
_Lead Analyst - Cybersecurity Awareness _will provide support to
_Cybersecurity’s Awareness and Training team_ with a focus on cybersecurity awareness campaigns within TIAA’s India-based operations.

Grade - Associate

Location - Pune

Role responsibilities include:

- Support the development, deployment, tracking and reporting of phishing awareness activities, online training courses, and security culture activities for TIAA’s India offices
- Support end-of-month reporting on awareness activities (phishing susceptibility, training completions, culture metrics, recognition and rewards) for TIAA’s India offices
- Support education and escalation activities to enforce workforce accountability for TIAA’s India offices
- Support the ideation, creation and deployment of in-office cybersecurity awareness content and activities for TIAA’s India offices. Content and activities may include digital kiosk posters, events, engaging informational booths, etc., as appropriate
- Support the development and deployment of cybersecurity content for Cybersecurity Awareness Month (CSAM - annually in October) in TIAA’s India offices
- Monitor and respond to associate questions submitted to the general cybersecurity mailbox (globally)
- Support any related Cybersecurity Awareness process improvements including, but not limited to, implementing automation, uplifting Standard Operating Procedure documentation, and enhancing metrics and reporting.
- Report progress and metrics to management on a recurring basis; help foster transparency
- As needed, additionally support RFP (Request for Proposal) response operations for TIAA clients. This may include supporting the completion of RFP responses for clients and/or supporting response database maintenance efforts.

Role requirements include:

- Strong experience supporting corporate communications
- Superior written and verbal communication skills
- Creative ability to develop engaging and polished associate-facing content on cybersecurity topics
- Experience with cybersecurity concepts, risks, and terminology is strongly preferred
- Experience with phishing awareness is preferred
- Experience with security culture campaigns is preferred
- Experience managing RFP responses is preferred
- Ability to prioritize across numerous demands
- Ability to engage and manage stakeholders at various levels of the organization
- Self-starter and team player

___________________________________________________

Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization, with a focus on technology, operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

Phone: (800) 842-2755

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click

here


For Applicants of TIAA, Nuveen and Affiliates residing in California, please click

here


For Applicants of Nuveen residing in Europe and APAC, please click

here


For Applicants of Greenwood residing in Brazil (English), click

here