Education Counsellor

1 week ago

Pune Maharashtra, India vmedulife software services Full time

Pune, Maharashtra- Work Type: Full Time

**About vmedulife Software**

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced Counsellor to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Roles and Responsibilities**
- Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
- Provide client support and handle client communications effectively.
- Ensure that client requests are handled timely and accurately.
- Calling the client professionally regularly for feedback on our service.
- Update customer information in the customer service database during and after each call.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide accurate, valid, and complete information by using the right methods/tools.

**Requirements**:

- Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
- Hindi and English Communication Skills are mandatory.
- Knowledge of customer service principles and practices.
- Maintains composure and patience with customers.
- A strong sense of professionalism and discretion is required.
- Be familiar and should have a working knowledge of excel, word.
- Graduate with at least 6 months of experience in customer support

**Work Location**:

- 2nd Floor, EFC Business Centre,
- Hinjewadi Rajiv Gandhi Infotech Park,
- Hinjawadi, Pune,
- Maharashtra 411057

**Benefits**:

- Employee Provident Fund and ESIC
- Medical Insurance

**Note**:

- Designation and CTC will be as per market standards and based on your total experience in the IT industry.

  • Education/ Admission Counsellor

    1 day ago

    Wakad, Pune, Maharashtra, India Drona Career Counsellor Full time

    We are looking for an Education/ Admissio Counsellor. We are open to hire freshers. **Following skill sets are mandatory**: - Fluent English - Comfortable in cold calling - Confident - Good convincing skills - Job Location: Wakad, Pune - Looking for an immediate joiner **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay...

  • Educational Counsellor

    1 week ago

    Pune, India IT Education Centre Full time

    **Role - Education Counsellor** **Qualification - Any Graduate/ Post Graduate** Basic Knowledge of Counselling Converting enquiries into admissions. Handling Walkin/Enquiry Cold Calling for educational sales. Assisting Manager/Senior counsellor Reporting about day-to day work Maintaining records and receipts of in and out process of sales. **Skills...

  • Education Counsellor

    7 days ago

    Pune, Maharashtra, India IT Education Centre Full time

    **Hiring for Educational Counsellor!** **Experience: minimum 6month in relevant field** **Salary: Negotiable** **Location: Pune** **Position: 10** **Joining: Immediate / 15 Days** **Required Skill Set**: Excellent verbal / written communication skill. Good convincing skills Self-Motivated and confident approach. Assertive and hard working. Flexible...

  • Education Counsellor

    1 week ago

    Pune, Maharashtra, India MB Patil Education Full time

    **Company Overview** M.B. Patil Education is a leader in providing tailored higher education solutions for a well-planned career move within and outside India. With a history of serving more than 40,000 students over last 18 years, we occupy a special place at the heart of education industry in India. Our hand-picked team of career counsellors provide...

  • Educational Counsellor

    1 week ago

    Deccan, Pune, Maharashtra, India IT Education Centre & Training Full time

    **Hiring for Educational Counsellor!** **Experience: minimum 6month in relevant field** **Salary**:As per company norms** **Location: Pune** **Position: 3** **Joining: Immediate / 15 Days** **Required Skill Set**: Excellent verbal / written communication skill. Good convincing skills Self-Motivated and confident approach. Assertive and hard...

  • Education Counsellor

    3 days ago

    Pune, Maharashtra, India Global roots Technology Pvt. Ltd Full time

    **Job Title**: Education Counsellor **Location**: Pune **Industry**: Aviation Training Institute **About the Role**: We are seeking an Education Counsellor to join our Aviation Institute in Pune. The role involves guiding prospective students about aviation courses, assisting them in the admission process, and ensuring they make informed career...

  • Overseas Education Counsellor

    1 week ago

    Pune, India MB Patil Education Full time

    **JOB DESCRIPTION** **Overseas Education Counselor** **Company Overview** M.B. Patil Education is a leader in providing tailored higher education solutions for a well-planned career move within and outside India. With a history of serving more than 10,000 students over last 18 years, we occupy a special place at the heart of education industry in India....

  • Education Counsellor @Baner

    2 weeks ago

    Pune, India MIT School of Distance Education(MITSDE) Full time

    Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner To schedule your interview send your CV through WhatsApp (number mentioned...

  • Education Counsellor @Baner

    2 days ago

    Pune, Maharashtra, India MIT School of Distance Education(MITSDE) Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profileQualification: Any Graduate Job Location: Baner To schedule your interview send your CV through WhatsApp (number mentioned...

  • Education Counsellor

    2 weeks ago

    Neral, Navi Mumbai, Maharashtra, India G3B EDUCATION Full time

    **Job Title: Education Counsellor** **Company Name**: G3B Education **Location**: Nerul, Navi Mumbai, Maharashtra / Full time. **About Us**: G3B Education is a leading overseas education consultancy dedicated to helping students achieve their dreams of studying abroad. We provide expert guidance on university admissions, course selection, visa processes,...