
Cashier Jewellery Store
4 days ago
Process Contributions Process Contribution Process Outcome Performance Measure Commercial: Customer Management 1. Greet customers, including answering phone calls & directing customer inquiries to appropriate party 2. Answer routine billing questions/issues from customers, take assistance of BOS and / or store manager whenever required 3. Resolve escalated issues with angry customers, coordinate with store staff as & when requiredSuperlative customer ServiceEffective issue resolutionAdherence to timelinesZero deviation from the procedure Commercial: Payment Processing & Billing 1. Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks 2. Receive and process all payments according to standard procedure, take assistance of BOS and / or store manager whenever required 3. Scan products, operate scanning equipment, fix scanning issues whenever required 4. Process credit and debit cards for payments, help customers use processing equipment properly 5. Count money back to customer in an accurate and concise mannerAccuracy of payment processing & billingMinimum Possible time for billing processSuperlative customer ServiceAdherence to timelinesZero deviation from the procedure6. Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer Commercial: Sales Support 1. Inform customers about services & schemes available and assess customer needs 2. Provide a helping hand to store staff in sales during rush / peak hoursSales contributionAdherence to timelinesZero deviation from the procedure Commercial: Cashiering & Store Support 1. Assist in the opening and closing of a retail store which includes but isn’t limited to cash handling and deposits. 2. Assist in the maintenance of store front and retail displays 3. Complete processes and maintain applicable paperwork and records 4. Reconcile revenue at the end of the day ensuring revenue equals receiptsCompliance to procedures & regulationsRevenue reconciliationAdherence to timelinesZero deviation from the procedure
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Mira Bhayander, Thane - 401107, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: One location
**Speak with the employer**
+91-XXXXXXXXXX
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