Quality Assurance Associate Iv

20 hours ago

Bengaluru Karnataka, India Conduent Full time

Location
Bangalore, Karnataka, India
- Category
Client Support & Administration
- Req ID
15854
- Job Type
Full-time regularThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Job Track Description**:

- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.

**General Profile**
- Proficient in a range of operational processes through prior job-related experiences and trainings.
- Completes assignments and guides the work of peers and other team members.
- May work cross functionally, in different areas when necessary.
- Proposes improvements to processes and methods.
- Works within established procedures and practices.

**Functional Knowledge**
- Has developed skillset in a range of processes, procedures, and systems
- Acts as a technical expert in an area.

**Business Expertise**
- Helps teams to integrate and work together to support the achievement of company goals.

**Impact**
- Impacts own team and other teams whose work activities are closely.
- Impacts the end user for a more efficient and productive experience.

**Leadership**
- Serves as a team head and may allocate work.

**Problem Solving**
- Ability to problem solve and evaluate issues and solutions to provide the best outcome for clients and end users.

**Interpersonal Skills**
- Exchanges ideas and information effectively.
- Empathetic and patient demeaner, showing understanding and compassion for the end user.

**Responsibility Statements**
- Monitors transactions to ensure compliance against performance standards.
- Develops and implements key process improvements.
- Develops systematic approaches to assure high-quality services are provided.
- Partners with operational team leads on areas of opportunity that have been identified.
- Documents performance trends to develop processes and improve overall performance.
- Assesses associate performance and delivers coaching based on findings.
- Assists with the development of training, QA processes, and process improvement.
- Interacts with work leaders, supervisors, and managers.
- Reviews work of levels 1, 2, and 3.
- Provides feedback and coaching to transaction processing personnel on errors created.
- Provides support in creating and reviewing documented SOPs with operations.
- Detects, examines, and reports fraudulent activities.
- Helps create corrective and preventive action plans (CAPA) for error elimination or minimization.
- Conceptualizes, develops, and delivers training modules on process knowledge, auditing techniques, and quality tools.
- Performs other duties as assigned
- Complies with all policies and standards

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

  • Quality Assurance Associate

    3 days ago

    Hoodi, Bengaluru, Karnataka, India DSG Inc Full time

    Position Location: Presitge Shantiniketan, Whitefield. Position Summary: The Quality Assurance Associate is responsible for supporting the Quality Assurance Director by maintaining quality systems and monitoring compliance.- Associate degree or equivalent experience. - PC skills such as Word, Explorer, Visual SourceSafe and form design...

  • Financial Associate Iv

    1 week ago

    Bengaluru, India Hewlett Packard Enterprise Full time

    Financial Associate IV This role has been designated as ‘Office’, which means you will primarily work from an HPE office. **_ Job Family Definition:_** Partners with the businesses to ensure that the capital strategies are operationally supported and strategically focused to secure the greatest return on investment for the global company. Gathers...

  • Accounting Services Associate Iv

    20 hours ago

    Bengaluru, Karnataka, India Conduent Full time

    Location Bangalore, Karnataka, India - Category Client Relationship Management & Service Delivery - Req ID 15542 - Job Type Full-time regularThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of...

  • Quality Assurance Associate

    1 week ago

    Bengaluru, India JP Morgan Chase & Co. Full time

    Job Description Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations. Join our team as a Quality assurance Associate and work on data investigation and provide program management support. As a Quality Assurance Associate within our Financial Services team, you will be responsible...

  • Quality Assurance Associate

    3 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionCome join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations.Join our team as a Quality assurance Associate and work on data investigation and provide program management support.As a Quality Assurance Associate within our Financial Services team, you will be responsible for...

  • Associate - Quality Assurance

    5 days ago

    Bengaluru, Karnataka, India Euronext Full time

    Key accountabilities - Analyze specific team testing requirements, execute and automate report on expected test cases to meet the quality department’s objectives - Create and execute component-level test plans and test cases - Identify gaps and inconsistences based on product requirements and specifications - Coordinates with other quality assurance units...

  • Quality Assurance Associate

    3 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase Full time

    : Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations. Join our team as a Quality assurance Associate and work on data investigation and provide program management support. As a Quality Assurance Associate within our Financial Services team, you will be responsible for allocating...

  • Quality Assurance Associate

    7 days ago

    Bengaluru, India JPMorganChase Full time

    JOB DESCRIPTION Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations. Join our team as a Quality assurance Associate and work on data investigation and provide program management support. As a Quality Assurance Associate within our Financial Services team, you will be responsible...

  • Officer, Quality Assurance

    1 week ago

    Bengaluru, Karnataka, India Herbalife Full time

    Overview: **Officer - Quality Assurance - Bangalore** **Experience**: - Minimum 3 years’ experience in relevant field. - Industry Type - Nutraceutical/ Pharma/ Food/ Ayurveda. ** STATEMENT (defines the major functions/purpose of the position)** This position is having the primary purpose of ensuring compliance to the Herbalife requirements and...

  • Sde Iv

    2 weeks ago

    Bengaluru, Karnataka, India Hevo Data Full time

    **Bangalore, India** **Engineering - Backend /** **On-Site** - What you’ll own as SDE IV at Hevo: Work on highly maintainable and efficient components/systems. - Excel as a pod lead to drive features across multiple sprints. - Design, Scope and Implement independently. - Identify and resolve performance and scalability issues with an increasingly complex...