Retail Executive

3 days ago


Kochi Kerala, India Urban Locomote(Royal Enfield) Full time

A *Retail Executive* is responsible for overseeing the day-to-day operations of retail stores to ensure sales targets are met, customer satisfaction is maintained, and the store operates efficiently. Below is a general job description:
Job Title: Retail Executive

Key Responsibilities:
1. Sales and Profitability: Monitor and manage sales performance to meet targets, analyze sales reports, and implement strategies to increase revenue.

2. *Customer Service*: Ensure excellent customer service standards, handle customer inquiries and complaints, and enhance the customer experience.

3. *Inventory Management*: Manage stock levels, ensure timely replenishment, and minimize stock shortages or overstocking.

4.Team Supervision: Train, supervise, and motivate retail staff, ensuring team performance aligns with store goals.

5. Merchandising: Oversee the visual merchandising of the store, ensuring that displays are attractive and align with company branding.

6. Store Operations: Manage day-to-day operations, including cash handling, store security, and adherence to company policies and procedures.

7. Market Analysis: Conduct market research to stay informed of retail trends and competitor activities.

8. Reporting: Prepare sales, inventory, and operational reports for management review.

Qualifications:

- Bachelor’s degree in business, Retail Management, or a related field.
- Previous experience in retail or customer service.
- Strong leadership and communication skills.
- Knowledge of sales principles and customer service practices.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.

**Skills**:

- Excellent organizational and problem-solving abilities.
- Strong understanding of retail KPIs.
- Proficiency in retail software and Microsoft Office Suite.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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