Intern / Apprentice

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

This position works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study.

**Working at NTT**

**Key Roles and Responsibilities**:

- Gain knowledge and experience in area of specialisation or function
- Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
- Remain current with the industry developments related to the relevant specific area or function
- Provide general administrative to the specific area or function
- Coordinate meetings, minute taking, logistics, filing and record keeping
- Assist with the preparation and distribution of reports and review system data for accuracy
- Identify errors or discrepancies they will investigate and correct or escalate them for resolution
- Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
- Contribute to client engagement and the success of the team
- Accepts designated, business-focus projects to research, propose ideas and solutions
- Assist in preparing information and research materials
- create and maintain PowerPoint presentations

**Knowledge, Skills and Attributes**:

- Attention to detail
- Good verbal and written communication skills
- Professional attitude and appearance
- Ability to prioritise tasks and multitask
- Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
- Ability to deliver a quality service through their support offering
- Passion for continuous improvement
- Self-motivated and a passion to learn
- Ability to work in a team-orientated, collaborative environment
- Good planning, organizing and time management skills
- Analytical mind with an inclination for identifying issues and/or defects
- Knowledge and interest in the specific area or function
- Knowledge of tools and methodologies associated with the specific area or function

**Academic Qualifications and Certifications**:

- Secondary school qualification or equivalent

**Required Experience**:

- Relevant working experience is desirable but not essential
- Some experience dealing with internal and external stakeholders

**Skills Summary**

Business Administration, Customer Service, Microsoft Office, Multitasking, Professional Etiquette, Project Management

**Workplace type**:
Hybrid Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.