Service Advisor

3 days ago


Cannanore, India Grand Motors Full time

Key Responsibilities:

- Greet customers and provide prompt, courteous, and professional assistance. Understand customer concerns, requirements, and service needs regarding their two-wheeler vehicles.
- Schedule and coordinate service appointments based on customer preferences and the availability of service technicians.
- Conduct thorough vehicle inspections to identify and document customer concerns and service requirements.
- Service Coordination: Coordinate with service technicians to ensure timely completion of repairs or maintenance tasks.
- Monitor the progress of each service job and keep customers informed about the status.
- Address any issues or delays promptly, and make necessary adjustments to ensure customer satisfaction.

Qualifications and Skills:

- High school diploma or equivalent
- Freshers are welcome to apply
- Excellent customer service and interpersonal skills.
- Strong communication and negotiation abilities.

**Salary**: ₹9,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person


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