Service Advisor
3 days ago
Key Responsibilities:
- Greet customers and provide prompt, courteous, and professional assistance. Understand customer concerns, requirements, and service needs regarding their two-wheeler vehicles.
- Schedule and coordinate service appointments based on customer preferences and the availability of service technicians.
- Conduct thorough vehicle inspections to identify and document customer concerns and service requirements.
- Service Coordination: Coordinate with service technicians to ensure timely completion of repairs or maintenance tasks.
- Monitor the progress of each service job and keep customers informed about the status.
- Address any issues or delays promptly, and make necessary adjustments to ensure customer satisfaction.
Qualifications and Skills:
- High school diploma or equivalent
- Freshers are welcome to apply
- Excellent customer service and interpersonal skills.
- Strong communication and negotiation abilities.
**Salary**: ₹9,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
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