Service Technician

2 weeks ago

Chennai Tamil Nadu, India AGUACLAN WATER PURIFIERS PRIVATE LIMITED Full time

As a Field Service Engineer at AguaClan, you will be responsible for the installation, maintenance, troubleshooting, and repair of our water purification systems at customer locations. You will play a key role in ensuring the highest standards of service and customer satisfaction, ensuring the optimal performance of our products.

**Key Responsibilities**:

- **Installation & Commissioning**:
Install and commission water purification systems at customer sites, ensuring adherence to quality and safety standards.
- **Maintenance & Troubleshooting**:
Conduct routine maintenance checks and troubleshoot any issues with water purifiers. Perform necessary repairs and system upgrades.
- **Customer Support**:
Provide on-site technical support to customers, addressing their concerns and resolving any technical issues related to water purifiers in a timely manner.
- **Product Testing & Calibration**:
Perform testing, calibration, and quality checks on equipment to ensure proper functionality and optimal performance.
- **Documentation & Reporting**:
Maintain accurate service reports, job logs, and documentation of repairs or replacements performed. Submit detailed reports to the management on a regular basis.
- **Training & Guidance**:
Educate customers on product operation, maintenance practices, and safety procedures. Provide hands-on training to clients as required.
- **Inventory Management**:
Keep track of inventory and spare parts for the systems to ensure availability when required. Manage stock efficiently to avoid delays in servicing.
- **Upgrades & Recommendations**:
Identify and recommend system upgrades or additional services based on customer needs and requirements.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your Current Salary (Per Month)?
- What is your Expected Salary (Per Month)?
- What is your notice period?

**Experience**:

- Total: 1 year (required)
- Field service: 1 year (required)

Work Location: In person

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