Cloud Solution Delivery Advisor

**Sr. Cloud Operator and Platform Manager**
- Azure IaaS, Pass, SaaS (Administrator)
- Aws IaaS, Pass, SaaS (Administrator)
- OS: Unix, Windows and Linux.
- IT Security, network.

**(1 Senior Engineer expert)**:

- Seniority 4 / 5.
- +8 years of experience.

Job Title: Cloud Operator and Platform Manager

Seniority: 4-5

OffShore

Profile Summary:
List of Key Accountabilities:

- Delivery and management of IaaS, PaaS and SaaS components for cloud projects and platforms.
- Provide customer support and guidance through cloud infrastructure best practices and architecture
- Design and manage secure, compliant and scalable Zurich cloud solutions
- Manages, monitoring and alerts within Zurich cloud subscriptions and accounts
- Supervises the correct execution of incident and problem management, including communication and escalations with vendors.
- Supports and manages cloud and non cloud Data Base technologies (AzureSQL, SQLServer, Azure MI, etc.)
- Manages technical governance of the platform.
- Creates and maintains general documentations and guidelines of cloud platforms and projects.
- Manage the availability of the production instances of cloud services. Understands the scalability, capacity, security, redundancy and performance attributes and requirements of the cloud services.

List of Business Accountabilities:

- Assists with the coordination of a team of Cloud Platform engineers providing technical support to stakeholders and end-users.
- Monitors and control allocated human and material resources assigned to project work, maintaining financial and progress forecasting in order to ensure projects are delivered according to schedule and within budget.
- Supervises and quality-assures the drafting of key policy documents to ensure compliance to the organization's rules.
- Contributes to the development of processes and leads the implementation of systems and process improvements in infrastructure / BC&IT / architecture.
- Provides technical leadership in the design and development of new Cloud IT solutions.
- Develops processes to ensure internal partners and vendors meet defined policies / SLAs (service level agreements).
- Creates DR&BC plans in relevant area of IT.
- Ensures the Cloud platforms are fully compliant with security and audit standards and processes.
- Assists with core financial processes related to the management of the Cloud platform such as planning, forecasting and project quotation processes.
- Defines reporting KPIs and supervises that all thresholds are continuously met and improved.
- Ensures the documentation of the Cloud platform is completed, updated and reviewed on a regular basis.

Technical Knowledge:
Technology

Level of expertise*

Priority

Must

Nice to have

Microsoft Azure Technologies

Expert

X

X

Aws technologies

Mid-level

X

X

SQL Server DB technology

Expert

X

X

Microsoft Power BI Technology

Mid-Level

X

X

ETL Tools

Mid-Level

X

X

Infrastructure design, including Cloud Technologies.

Expert

X

X

Cloud computing design based on: AWS, Azure and Private Clouds.

Senior

X

Project Management

Senior

X

Relational Databases

Senior

X

Infrastructure Change analysis impact

Senior

X

Reduction of DC footprint

Senior

X

Software Integration Design

Senior

X

System design analysis

Senior

X

OS: UNIX, Windows and Linux

Senior

X

Database engines: Oracle, MS-SQL, others

Senior

X

IT Security, Network and Storage concepts and design

Senior

X
- Entry-level: This refers to individuals who are just starting their careers or have less than 2 years of experience in the field.
- Junior: Typically, this level represents professionals with 2-4 years of experience in the technology.
- Mid-level: This level indicates individuals with 5-8 years of experience and who have developed a solid foundation of knowledge and skills in their specific area of expertise.
- Senior: Senior professionals typically have 8-10+ years of experience and possess advanced knowledge, expertise, and leadership capabilities within their field.
- Expert: This level represents professionals who are recognized as industry experts and have extensive experience of 10+ years. They are considered authorities in their field and often contribute to the advancement and development of technology through research, innovation, and leadership.

**Sr. Cloud Operator and Platform Manager**
- Azure IaaS, Pass, SaaS (Administrator)
- Aws IaaS, Pass, SaaS (Administrator)
- OS: Unix, Windows and Linux.
- IT Security, network.

**(1 Senior Engineer expert)**:

- Seniority 4 / 5.
- +8 years of experience.

Job Title: Cloud Operator and Platform Manager

Seniority: 4-5

OffShore

Profile Summary:
List of Key Accountabilities:

- Delivery and management of IaaS, PaaS and SaaS components for cloud projects and platforms.
- Provide customer support and guidance through cloud infrastructure best practices and architecture
- Design and manage secure, compliant and scalable Zurich cloud solutions
- Manages