International Voice Process@noida

3 days ago

Greater Noida, India Growth Hub Consultants Full time

Job Title-Research Associate

Department-Primary Research

Employment Type-Full Time Employee (FTE)

Working days-5 days in a week (Sat & Sun Fixed off)

Work Location-Work from Office

Shifts-Rotational (Mainly night shifts)

Cab Facility-Both Side Cab available (Home Pickup/Drop)

Meal-Meal will be provided

Salary-INR 23,000-28,000/- CTC (Monthly)

Incentives-Performance based weekly incentives

Job description:
- Making outbound calls for conducting CATI/CAWI “Market Research Interviews” to get relevant insights on different research topics and to get market overview in different Geographies.
- Data collection using various research tools for Lead generation and databases such as Hoovers, LinkedIn, Zoom info and other related portals
- Participates in project training programs to identify client’s needs and expectations for the project
- Perform other duties as assigned.

Required Qualifications

Minimum qualification: Any Graduate/ PG Experience Required
- Freshers.
- 0-3 years of experience in International outbound calling.

Communication Skills
- Excellent verbal, written and interpersonal communication skills; clear speaking voice.
- Must be self-motivator and self-starter;
- Focus on quality and compliance;
- Exceptional listening and analytical skills;
- Solid time management skills;
- Must be able to effectively deal with people at all levels inside and outside of the Company (Respondents).
- Creative ability & writing proficiency;
- Ability to multitask and successfully operate in a fast paced, team environment;
- Must adapt well to change and successfully set and adjust priorities as needed;
Computer skills
- Ability to use a desktop/Laptop.
- Familiarity with Operating System: Windows 8, 8.1 or 10 and Browsers (Internet explorer, Google Chrome)
- Basic computer troubleshooting skills and understanding of the Internet,
- Adequate knowledge on MS-Office (Word, & Excel)
- Knowledge of Google spreadsheets

**Salary**: ₹23,000.00 - ₹28,000.00 per month

**Benefits**:

- Commuter assistance
- Food allowance

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

COVID-19 considerations:
no

Ability to commute/relocate:

- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- international voice process: 1 year (preferred)

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