Associate Administration

**Company Description**
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
**Job Description** Responsibilities**
The Associate - Admin and Support is responsible to carry out following activities or
render following services to IQ EQ Entities and / or their clients which may include Funds,
Capital Market, Corporates, Family offices and others keeping in mind the requirements
of Indian Laws and cross border regulations.
**Tasks**
- Responsible for general administration of the offices ensuring that decorum is maintained all the time, assets are safeguarded as well as protected and service contracts with third parties are fully complied with as agreed per contract with them or in compliance with the requirements of the Group or local management.
- Responsible for travel arrangements for company’s staffs or visitors from
- Assist team in handling matters pertaining to:

- Sales and marketing administration.
- Drafting or finalizing legal contracts and until its execution.
- Company secretarial matters of companies or client’s entities or structures.
- Investor services to clients or their vendors; unit allocation or issuance etc.
- Preparing forms, returns or reports for direct or indirect taxes or regulatory compliances of the companies or clients.
- Basic reconciliation of cash, positions, trades, units or investments of client’s accounts
- Any other matters
- Work together with the Operations, Tax and Regulatory Compliances, Investor
- Services teams and others to ensure proper flow of information and data, as well as
- accuracy and timeliness in line with SLU and KPIs agreed.
- Ensures all incidents and complaints are logged and properly handled. Prepare and
- analyse the incidents and clients’ complaints reports to include immediate mitigation
- to avoid similar occurrences. Report to be communicated to respective
- committee/forum.
- Ensures Compliance and risk policies and protocols are adhered to and deficiencies
- repaired and escalated to CDD without delay.
- Ensures that work delivered are compliant to the Group and Company compliance
- policies as well as local regulatory framework.
- Takes responsibility for the quality control while promoting empowerment and
- ownership.
- Ascertain scope creep work, if any, and discuss that with seniors in timely manner.

**Key Performance Indicators**
- Meeting all agreed KPIs and service level understanding.
- Become a team player and share responsibility of every department

**Key competencies for position and level**
- Ownership as sole player
- Self-starter
- Time management
- Managing and Organising
- Task management
- Fluent communicator
- Achieving objectives and Personal Management

**Key behaviours we expect to see**
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the
role holder will be expected to demonstrate the following:

- Accuracy
- Approachability
- Attention to detail
- Prioritisation
- Proactivity
- Relationship Building
- Taking ownership
- Time and Vendor management

**Qualifications** Required Experience**
**Education / professional**
**Qualifications**
- Background experience Minimum 0-2 years’ of experience in investment banking or capital market operations. Prior experience servicing will be an added advantage.
- Languages Fluent in spoken and written English.

**Additional Information**
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.