Process Executive

4 days ago

Hyderabad Telangana, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Assist in the daily processing of billing and settlement tasks to ensure timely and accurate completion.
- Utilize MS Office and MS Excel to manage and analyze data effectively.
- Support the team in maintaining accurate records and documentation for all transactions.
- Collaborate with team members to resolve any discrepancies or issues related to billing and settlements.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Contribute to the development and implementation of process improvements to enhance efficiency.
- Ensure compliance with company policies and industry regulations in all tasks.
- Participate in training sessions to stay updated on best practices and industry standards.
- Assist in the preparation of reports and presentations for management review.
- Maintain confidentiality and security of all financial data and records.
- Work closely with the Account Management-Acquirer team to support their needs and objectives.
- Demonstrate a proactive approach in identifying and addressing potential issues.
- Support other team members as needed to ensure smooth operations.

**Qualifications**
- Proficiency in MS Office and MS Excel is required.
- Experience in Billing & Settlements is a plus.
- Knowledge of Account Management-Acquirer is desirable.
- Strong analytical and problem-solving skills are essential.
- Excellent communication and interpersonal skills are required.
- Ability to work independently and as part of a team is necessary.
- Attention to detail and accuracy is crucial.
- Ability to manage multiple tasks and meet deadlines is important.
- Willingness to learn and adapt to new processes and technologies is valued.
- Strong organizational skills are beneficial.
- Customer service experience is advantageous.
- Familiarity with industry regulations and compliance is helpful.
- Commitment to maintaining confidentiality and security of financial data is essential.

**Certifications Required**

Certification in MS Office or MS Excel is preferred.

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