Relationship Executive Jobs

1 week ago

Krishnanagar, India I F Solutions Private Limited Full time

Relationship Executive jobs
Duty hours: - 8 hours. (One day holiday).
Job location: - Company Bagan Krishnanagar, Nadia,
Job responsibilities:
- Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions.
Ensure you follow the customer service script provided by the company for uniformity.
Maintain good customer relations.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
In-coming guest handling.
Qualification Requirements
Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
Prior experience with customer service and call canters in relevant job roles.
Good knowledge of CRM practices and systems.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Krishnanagar, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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