Quality Assurance Executive
1 week ago
**Job Summary**
In a portfolio of projects of higher complexity or small accounts:
- Ensure creation of Q&P improvement and customer satisfaction improvement strategy for small accounts.
- Recommend Q&P goal setting in projects and also at the DU level
- Deploy delivery excellence strategies as elicited in the business plan and other related initiatives
- Identify areas of improvement at project levels, coach project managers on strategies for improvement, customize the strategy for projects, verify implementation the strategy
- For a Business Unit or Development Center: offers specialized process training including content-creation
- Identify areas of breakthrough improvement, customize the strategy for accounts; Implement the action plan
- Perform risk assessment, Identifies risk levels, perform root cause analysis, identify risk mitigation action items (involving multiple groups), report risk levels to relevant stakeholders
- Conduct audits, help plan and prepare for client audits and External Quality Certifications, and ensures closure of non-compliances
- Plan for and recommend right frequency and customizations to the engagement level feedback, perform ELF analysis and implement required action for improvement
Preferred Skills:
Quality Assurance
- ISO 9001,Quality Assurance
- CMMI
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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