Patient Care Taker

2 weeks ago

Jammu, India SHARP SIGHT CENTER Full time

i Report 10 minutes prior to the OPD starts.
- To ensure OPD checklist is folowed step by step.
- Welcome the patient with smile
- Introduce yourself to the patient
- Record AR/NCT
- Escort patient to the waiting area/ OPD chamber.
- Coordinate with doctors/ optometrist and call the patients by name when their turn comes.
- For dilation, first check the Identification Band and put the appropriate dilating eye drop.
- Ensure the doctor and the optometrist are in their respective chambers when the patients are ready to be seen.
- In case of dilations and additional procedures required keep the patients informed on timeframes.
- In case of non availaibility of doctor or optometrist beyond the defined stipulated time, escalate the same to the floor manager/ centre manager for immidiate redressal.
- Assisiting the patients and doctors as and when required.
- Provide special care needs to the vulnerable patients.
- If any procedures/ investigations are advised, help the patients to get prompt billing done before starting the procedure.
- In case of emergency patient to be directly taken for the procedure and billing formalities to be handled with the attendants
- Escorting all the patients to pharmacy, optical, counselling as required.
- Ensuring all relevant patients get future appointments.
- Ensure patients to fill the feedback forms available in OPD waiting area.
- Inform OPD manager immediately in case of any grievance of patient.
- Reporting of accidental incidents.
- Prompt in activation of codes and follow codes policy.

(Any other work assigned from time to time by the hospital management)

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Jammu, Jammu and Kashmir: Reliably commute or planning to relocate before starting work (required)

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