Branch Operation Officer

The Branch Operations Officer will be responsible for ensuring smooth day-to-day operational activities at the branch. This role involves managing cash operations, documentation, customer service, compliance, and coordination with internal departments to maintain operational efficiency and support business objectives.

**Key Responsibilities**:

- Manage cash handling, receipts, disbursements, and safe custody of cash and valuables at the branch.
- Maintain accurate records of all transactions and ensure timely data entry in the core system.
- Perform day-to-day branch reconciliation activities, including cash, bank, and ledger balancing.
- Coordinate with credit, sales, and collection teams for smooth branch functioning.
- Ensure all operational processes are compliant with RBI regulations and company policies.
- Address and resolve customer queries related to transactions, statements, payments, and other operational matters.
- Prepare and submit required MIS reports related to branch operations to the regional office or head office.
- Monitor adherence to SOPs for all branch activities, including security, cash management, and document control.
- Support internal and external audits by providing necessary data, explanations, and reports.

Pay: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person