Operations Support Internship
2 weeks ago
This is an exciting opportunity to work with India’s most innovative soft skills training experience. As an Operations Intern, you will play a key role in building systems and processes that deliver a seamless learning experience for our learners. This position is perfect for someone who is process-oriented, eager to learn and thrives in a fast-paced environment.
**Responsibilities**:
- Understand the various components of the learning experience and operational requirements to execute them smoothly.
- Assist in the day-to-day management of cohort/batch operations to ensure efficiency and learner satisfaction.
- Help design systems that scale operations effectively by automating repetitive tasks and simplifying workflows.
- Maintain regular personal contact with learners to gather insights into their experience, challenges, and career aspirations.
- Ensure learner feedback is central to all operational decision-making.
- Create a structured process for collecting learner feedback on training programs and experiences.
- Coordinate with the curriculum development team to implement improvements based on feedback.
**Background & experience**:
- Strong verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Passion for operational excellence and learner experience.
- Strong organizational skills and attention to detail.
- Willingness to learn and adapt to new systems and processes.
- Ability to multitask, prioritize tasks, and work independently or in a team setting while communicating effectively with team members and stakeholders.
- Currently located in Mumbai
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹6,000.00 - ₹8,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Khar Delivery, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to work for a Full-time Internship?
**Location**:
- Khar Delivery, Mumbai, Maharashtra (preferred)
Willingness to travel:
- 50% (preferred)
Work Location: In person
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