Trainee: Product

1 week ago

Mumbai, India The Raintree Foundation Full time

**About Elephant in the Room Consulting**: Elephant in the Room Consulting (EITHR) is an early-stage mental health start-up that aims to build mental health awareness and education in corporate workforces and engage with organizations to promote workforce wellbeing. **Position**: Trainee: Product & Service Department **Reports To**: Manager - Products &Service Excellence **Based at**: Mumbai, Maharashtra **Duration of engagement**: This is a full-time position We are seeking a highly motivated and talented trainee to join our team. As a trainee, you will collaborate closely with the Product Development and Service Quality Manager, providing support for various aspects of our product development research and service quality initiatives. This position offers a unique opportunity to gain hands-on experience in a dynamic and innovative environment while contributing to the growth and success of our organization. **Responsibilities**: - Assist in the refinement of our products and services, including conducting market research,gathering customer feedback etc. - Assist in monitoring product performance and customer satisfaction through data analysis and reporting - Support the testing and quality assurance process, ensuring that our products meet the highest standards of quality and functionality - Contribute to the development and execution of product launch plans and marketing &sales strategies - Conduct research on industry trends, competitor analysis, and customer preferences to inform product development decisions - Assist in creating and maintaining documentation, including product specifications, user guides, and training materials - Assist in the making of presentations, writing articles around the workplace mental health themes and other work - Provide general administrative support, including scheduling meetings, organizing documents,and managing project timelines - Assisting the Manager - Products & service in various tasks **Qualifications**: - Completed a degree in Psychology or a related field, freshers are also welcome - Excellent research and analytical skills with the ability to gather and interpret data - Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint is a must - Strong attention to detail and organizational skills - Effective written and verbal communication abilities - Self-motivated and able to work independently, as well as part of a team - Prior experience in a professional setting is preferred (like a field work or internship) - Familiarity with project management tools and methodologies is a plus **Note**: This opportunity will provide valuable exposure to the product development and service quality field, allowing the individual to enhance their skills and knowledge in a real-world setting. We are looking for someone who is passionate about contributing to our mission and is eager to learn and grow within our organization. **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Avon Park, FL 33825: Reliably commute or planning to relocate before starting work (required)

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