IT Hardware Network Executive

6 days ago

Bengaluru, India New Town Ventures Full time

Job Description - IT-Administrator
Information technology (IT) administrators maintain a company's IT network, servers,
and security systems. They work in a company's IT department and may manage ticket
queues and set departmental priorities. They travel to remote sites and customer
locations to resolve issues with software and hardware. They oversee organisations’
computer systems, manage IT teams, maintain information systems and networks,
upgrade and install new hardware and software, and perform troubleshooting.
What responsibilities are common for IT-Administrator jobs?
- Provide basic support for software, hardware, peripherals, and network access.
- Escalate critical issues/bugs to necessary parties including IT, Application
Support and/or developers for resolution.
- Develop and maintain technical documentation of systems and network.
- Support CRM structure to align with overall corporate strategy and business unit
needs.
- Track, prioritise and document requests using an IT support request system.
- Provide technical support, advice and documentation to the Corporate IT team
- Install and configure new servers, workstations, and other IT equipment.
- Gather and document business requirements, formulate use cases, track
requirements, provide status and ensure quality of solution throughout the
project.
- Handle hardware and software failures for field personnel and make quick and
efficient decisions to properly identify the problem and correct.
- Research various problems to provide appropriate responses to end users, ability
to perform basic troubleshooting and assist users through simple procedures.
- Install, diagnose, repair, maintain, and upgrade all end-user devices and
equipment to ensure optimal performance.
system troubleshooting, and other duties related to system/user support.
- Manage data / systems backup, migration and disaster recovery.
- Identify and document projects to improve support.
- Works on Automation using webhooks/ API and other for seamless integration
- Works on internal websites - creation and maintenance
Qualifications for IT-Administrator jobs
- Bachelor's Degree in computer science, engineering, information systems or
information technology, or equivalent experience.
- Fluent in a variety of programming languages, software, and systems.
- Hands-on experience with Jira and similar agile project management tools.
- Able to work in an environment using cloud systems.
- Comfortable with Enterprise Resource Planning programs and tools.
- Strong computing and scripting skills.
- 1-2 Years working Experience
Salary - To be discussed and will be at par with Industry Standard

**Salary**: ₹25,000.00 - ₹26,000.00 per month

Day range:

- Weekend availability

Shift:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9019294145

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