
Customer Support Executive-hindi
1 day ago
**We are Hiring**
**Designation**: Customer Support
**Process**: Voice Process
**Languages**:
- English & Hindi
- English & Kannada
**Qualification**: Graduate
**Experience**: Fresher / Experience
**Shifts**:
Male : 7am - 11pm (Any 9 hrs)
Female : 7am - 8pm (Any 9 hrs)
6 day's working
**Salary Range** : 14k - 22k
**Location**: Gopalapuram, Chennai.
**ROLES AND RESPONSIBILITIES**:
- Handle customer complaints provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Manage large inbound calls.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow communication procedures, guidelines and policies.
- Take an extra mile to engage customers.
- Strong phone contact handling skills and active listening.
- Ability to multitask, prioritizes, and manages time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Proven customer support experience is an added advantage.
Pay: ₹15,000.00 - ₹24,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Language**:
- Hindi (required)
- Kannada (required)
Work Location: In person
**Speak with the employer**
+91 6380723976
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